1. About This Privacy Policy
Roche Green Pte Ltd ("Roche Green", "we", "our" or "us") recognises the importance of protecting your personal data and is committed to handling it responsibly in accordance with the Personal Data Protection Act 2012 (Singapore) ("PDPA") and other applicable laws.
This Privacy Policy explains how we collect, use, disclose, store and protect your personal data when you visit our website, communicate with us or engage our professional services.
By accessing our website or engaging our professional services, you acknowledge that you have read, understood and accepted this Privacy Policy.
2. Personal Data We Collect
Depending on the nature of your enquiry or engagement, we may collect personal data including:
Personal Information
- Full name
- NRIC, FIN or Passport number (where required)
- Nationality
- Residential or mailing address
- Date of birth (where required)
Contact Information
- Mobile number
- Telephone number
- Email address
Corporate Information
Where you represent a company or organisation, we may collect:
- Company name
- UEN
- Registered or business address
- Nature of business
- Directorship information
- Shareholding information
- Corporate structure
Financial Information
Where relevant to our services:
- Bank account information
- Accounting records
- Payroll information
- Tax information
- Payment records
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of access
- Cookies and website analytics
We collect only personal data that is reasonably necessary for providing our professional services, managing our business or complying with applicable legal and regulatory requirements.
3. How We Collect Personal Data
We may collect personal data when you:
- submit an enquiry through our website;
- request a quotation;
- contact us by email, telephone or messaging applications;
- engage our professional services;
- provide onboarding documents;
- attend meetings or business events;
- subscribe to our communications; or
- otherwise communicate with us.
Where permitted by law, we may also obtain personal data from publicly available sources, government agencies, regulatory authorities, referral partners or other lawful sources.
4. How We Use Your Personal Data
Providing Professional Services
We use your personal data to provide services including:
- Company Incorporation
- Corporate Secretarial Services
- Accounting and Bookkeeping
- Financial Reporting
- XBRL Preparation
- GST Services
- Corporate Tax Services
- Payroll Services
- Registered Office Services
- Nominee Director Services
- Nominee Shareholder Services
- Employment Pass support through trusted partners
- Other related corporate services
Communicating with You
We may use your personal data to:
- respond to enquiries;
- prepare quotations;
- administer engagements;
- arrange meetings;
- provide service updates; and
- communicate matters relating to our professional services.
Business Administration
Your personal data may also be used for:
- internal administration;
- client relationship management;
- billing and payment collection;
- quality assurance;
- risk management;
- record keeping; and
- improving our professional services.
Compliance with Legal and Regulatory Requirements
We may collect, use and disclose your personal data where necessary to comply with applicable laws and regulatory obligations, including customer due diligence, identity verification, anti-money laundering and countering the financing of terrorism, taxation, corporate compliance and other legal or regulatory requirements applicable to our professional services.
5. Disclosure of Personal Data
Where appropriate, we may disclose your personal data to:
- government agencies;
- regulatory authorities;
- banks and financial institutions;
- auditors;
- legal advisers;
- tax advisers;
- trusted service providers;
- cloud and software providers; and
- courts or law enforcement authorities where required or permitted by law.
We do not sell, rent or trade your personal data to third parties for marketing purposes.
6. Overseas Transfer of Personal Data
Some of our service providers may process or store personal data outside Singapore.
Where personal data is transferred overseas, we will take reasonable steps to ensure that the recipient provides a standard of protection comparable to that required under the PDPA.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, security and user experience.
Cookies may be used to:
- remember user preferences;
- improve website performance;
- analyse website traffic; and
- enhance your browsing experience.
You may configure your browser to refuse cookies. However, certain website features may not function properly if cookies are disabled.
8. Third-Party Websites
Our website may contain links to third-party websites for your convenience.
These websites operate independently of Roche Green and have their own privacy policies and terms of use.
We are not responsible for the content, security or privacy practices of third-party websites. We encourage you to review their policies before providing any personal data.
9. Protection of Personal Data
We implement reasonable administrative, physical and technical safeguards to protect personal data against unauthorised access, collection, use, disclosure, modification or loss.
These safeguards may include:
- restricted access to confidential information;
- password-protected systems;
- secure cloud storage;
- cybersecurity measures;
- regular software updates; and
- staff confidentiality obligations.
While we take reasonable steps to safeguard personal data, no method of electronic transmission or storage can be guaranteed to be completely secure.
10. Retention of Personal Data
We retain personal data only for as long as reasonably necessary to:
- provide our professional services;
- comply with legal and regulatory obligations;
- resolve disputes; and
- establish, exercise or defend legal claims.
When personal data is no longer required, we will securely delete, destroy or anonymise it in accordance with applicable laws and our internal policies.
11. Accuracy of Personal Data
Please ensure that the personal data you provide is accurate, complete and up to date.
If your personal information changes, please notify us promptly so that we can update our records.
12. Your Rights
Subject to the PDPA and other applicable laws, you may request to:
- access your personal data;
- correct inaccurate or incomplete personal data;
- enquire about how your personal data has been used or disclosed; or
- withdraw your consent where applicable.
We may request reasonable information to verify your identity before processing your request.
Where permitted by law, we may decline requests or charge a reasonable administrative fee where applicable.
13. Withdrawal of Consent
You may withdraw your consent by contacting us using the details below.
Please note that withdrawing your consent may affect our ability to continue providing certain services where personal data is necessary to fulfil our legal, regulatory or contractual obligations.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, professional services or applicable legal and regulatory requirements.
The latest version will always be published on this website.
15. Contact Information
If you have any questions about this Privacy Policy, our data protection practices, or wish to exercise your rights under the Personal Data Protection Act 2012 (Singapore), please contact:
Roche Green Pte Ltd
Email: jasmine@rochegreen.com
Website: www.rochegreen.com
We will endeavour to respond to your enquiry as soon as reasonably practicable.
16. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of Singapore.
Any dispute arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Singapore.